Reading People — Listening, Empathy and Trust

€19.00

A free course from Abdiqani Halbeeg, an AbdiqaniGroup brand. English and Somali in one file.

Knowing your own state, noticing someone else's, and listening properly rather than waiting to talk. Empathy that is not agreement. Small talk taught as a skill, because in a Dutch workplace it is how trust gets built before anything else can happen.

30 slides. English first, Somali after it.

Educational only. Not an accredited qualification.