FREE: Customer Service That Keeps People
€0.00
A free course on serving customers face to face, for a shop, a market stall, a restaurant, a salon, a daycare or a care team. The difference between being polite and being useful, and why that decides who comes back.
Modules: What service actually is - The first minute - Listening properly - When you get it wrong - Keeping people - Looking after yourself
30 slides. English and Somali in the same file. Free, with no account needed. Start here if you have not read one of my courses before.