Keeping Business Clients

A course for people who sell to other businesses — a cleaning firm with office contracts, a catering or halal supply business, a bookkeeper, a translator, an IT or web freelancer, a care agency staffing a home, a wholesaler supplying shops. How to keep clients who are businesses, so they stay and spend more instead of leaving quietly.

Modules: What a business client is - Starting well - Staying in front of them - Reading the warning signs - Renewal and growing the account - Ending well

30 slides. English and Somali in the same file. Educational only, and not legal, tax or accounting advice.